Touchless Payments: A Major Opportunity for Grocers

The grocery shopping experience has changed significantly in recent years. What was once a simple, traditional trip to the store has now evolved into a variety of consumer journeys spanning multiple delivery channels.

Fintech’s March Madness: The Top Seeds “Jonesing” for Glory in Indiana

Ahh March Madness… my favorite time of year for sports (and gambling) and also the one tournament where I’m typically out of the running in my myriad betting pools after day one.

Assessing the Acronyms: Without PSD2, Is 3DS for SCA Relevant for U.S. Merchants?

PSD2 has been the “talk of the town” in European payments for the last few years—and the final piece of the puzzle, strong customer authentication (SCA), has certainly been a source of spirited conversation across the payments ecosystem.

Data security is table stakes for bill payment – Communication can be the competitive differentiator

More than 80 percent of consumers are at least somewhat concerned about online identity theft, and nearly half are concerned about the safety of their personal information when paying online, according to the latest ACI Speedpay Pulse.

The European Commission’s Retail Payments Strategy: What’s in There and Why Is It Important?

In September 2020, the European Commission (EC) published the European Retail Payments Strategy (RPS), which is now being reviewed by the Council of the European Union in view of adopting its draft conclusions on the RPS.

Merchants and PSPs see multiple benefits to multi-acquiring

The old saying “less is more” is certainly true of many things in merchant payments. Less complexity, lower costs, less admin and infrastructure to manage—these all deliver tangible benefits to merchants and payment service providers (PSPs).

Grocery Shoppers Show Omnivorous Appetite for Omni-Channel

Digital acceleration and the massive growth in eCommerce sales in 2020 have not gone unnoticed by those in the connected world. Largely driven by the COVID-19 pandemic, ACI Worldwide data analysis showed that global online sales in the general retail sector were up 209 percent in April and 81 percent in May (compared to the previous year), and overall eCommerce sales continued to show an uplift of more than 20 percent compared to a year earlier in November.

Cloud Trends That Will Shape India’s Banking Sector in 2021

India’s banks and financial institutions (FIs) continue to adapt and innovate as the pandemic drives mass adoption of digital payments. Long term success will depend on successfully ramping up services and ensuring profitability while reshaping customer experiences. This is where the power of the cloud will come into play: In 2021, cloud will increasingly power vital infrastructure for India’s banking and payments sector, improving remote collaboration as well as enabling faster and more agile application development and deployment.

Three Critical Factors for Successful Central Infrastructures in a Real-Time World

Financial institutions are now working harder than ever to modernize their payment systems and infrastructures to meet new market demands—and consumers who want immediate experiences.

An executive’s guide to the top five fraud KPIs

Key performance indicators (KPIs) are a commonly used term across many industries. For KPIs to be a valuable way to measure success, they need to be properly defined, capable of being adjusted and connected to one another. When it comes to use of KPIs in fraud management, this is particularly important. With this in mind, let’s take a closer look at the different fraud KPIs, along with how they should ideally interact.

Real-Time Payments: A Mix of Simple, Smart and Secure Will Be Crucial for Further Adoption

In our global payments report, we predicted that 2020 would be Prime Time for Real-Time. And that was before the COVID-19 pandemic accelerated the adoption of real-time and digital payments around the world, which quickly became a necessity in keeping citizens safe and businesses afloat. During the recent ACI Edge Virtual event for banks and intermediaries, we discussed the challenges of real-time adoption with some of the industry’s leading experts. I caught up after the event with Lisa Neary, head of payments at Co-op Bank UK, Ian Gausden, head of real-time payments at Mastercard, Vincent Brennan, head of group payments and business continuity management at Bank of Ireland and Enrico Albertelli, head of payments and digital banking solutions at Nexi.

Merchants Don’t Need a Payments Gateway, They Need a Payments Hub

The term “payments gateway” over-simplifies what it takes to process a payment. The terminology comes from the early days of online payment processing, but has now entered the vernacular for all aspects of merchant payments, including online, mobile and in-store.