Time for a US faster payments mandate

On November 10th, I participated in an ACI – Accenture Immediate Payments Roundtable event in Charlotte, one in a series of global industry conversations that ACI has hosted regarding faster payments preparedness.

How to minimize human bias in design testing (using benchmarks to track UI progress)

UI Design happens at the intersection of business needs and user needs. It’s easy to see if business needs have been met -- a simple checklist will work.

Three hot-button topics from Money20/20

Three hot-button topics from Money20/20

Big (regional) growth opportunities in ASEAN banking

Leslie Choo addresses the opportunities for the AESEAN countries to build a digital payments community to support commerce within the region.

Analytics, fraud prevention, immediate payments…improved customer experience

Craig Ramsey, Director of Product Management at ACI, explains how real-time analytics required for fraud prevention through immediate payments can also be leveraged to drive better products and revenue.

What’s the benefit to banks when it comes to immediate payments?

Barry Kislingbury, ACI Senior Principal Solution Consultant, describes the opportunities to realize a changing stream of revenue as financial institutions embrace immediate payments.

My Inside View: Faster payments a catalyst for even bigger innovations

Two years ago in the United States, faster payments weren’t on the radars of many banking executives. While today, immediate payments is a topic of discussion at every bank I visit.

Re-imagining search – A user experience design tour

Although our musings typically focus on some aspect of banking, payments and/or finance, we sometimes like to 'mix it up' with pragmatic, industry-agnostic insight.

Immediate payments? Immediate need for fraud prevention.

How important is real-time fraud prevention when it comes to immediate payments initiatives? 

Real world benefits of real-time payments

It is only fair to acknowledge that real-time payments have the potential to decrease lucrative revenue streams for banks. But, this holds true with most emerging technologies that disrupt the status quo and allow new competition and new ways of doing business. Consider the music industry as an example.

The Digital (R)evolution in Banking – Are you ready to join us?

Recapping an event is always difficult; the trends and themes of events tend to merge into one another and hit on the same basic points no matter the name on the letterhead. This week I had one of those exceptional experiences at a conference that was something different. The theme—the power of community—being tied so beautifully back to the undercurrent secondary theme—millennials.

My Inside View: Does TCH overreach in its APP regulation whitepaper?

The Clearing House (TCH) recently released a whitepaper called “Ensuring Consistent Consumer Protection for Data Security: Major Banks vs. Alternative Payment Providers.