Merchants

The future of payments: Unlocking the power of payments orchestration

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Corporate

50 Years of ACI Worldwide: Shaping the Future of Payments

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Billers

Why self-serve payment channels are a must-have for modern lenders and billers

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Merchants

Tackling friendly fraud with AI precision

Banking

Challenges and Opportunities for Girls and Women in STEM

ACI is planning to host its third Coding for Girls camp in Omaha on July 15th—a free day-long event to teach middle school girls about coding and programs like HTML, CSS and Java, hosted by the Peter Kiewit Institute at the University of Nebraska at Omaha (UNO). As we gear up for our next camp, we sat down with Deepak Khazanchi, Professor and Associate Dean for Academic Affairs at UNO College of Information Science & Technology (IS&T) along with Shelley Ahlers, ACI’s SVP of Software Engineering, to get a deeper picture around the challenges and opportunities for women and girls in Coding and STEM fields.

Banking

The ATM Turns 50: Why Evolution Is Key For Its Survival

The ATM turns 50 this year and half a century on ATMs remain popular with consumers worldwide. Banks and building societies more than ever see ATMs as a key channel of communication and interaction with their customers and many are now offering ATM services that go beyond simple cash withdrawal. We spoke with Paul Horlock, Director for Payments at Nationwide, one of the biggest high street financial providers in the UK.  Nationwide has been working with ACI Worldwide for over 30 years and currently uses ACI’s BASE24 eps solution to power an estate of around 700 ATMs across the UK.

Merchants

Filtering the Fraudster: Building a Picture Using Big Data

In our new Insight Paper, we focus on how merchants can build an effective fraud filter for their sales funnel – one that is not over-restrictive, leads to genuine sales being accepted, and prevents genuine fraud. Get the balance right and merchants stand to improve their checkout conversion rates and boost their bottom line.

Merchants

Amazon & Whole Foods: A Game-Changer for Customer Experience

The estimated $700-billion-dollar grocery business recently got a jolt when Amazon announced its intended purchase of Whole Foods Market. With more than 450 stores in the U.S. and UK, Amazon will be plunging head first into the physical world of commerce.

Banking

Three Challenges for Transaction Banking in the New Payments Ecosystem

The payments industry has traditionally been a relatively calm ocean to navigate, with transaction banking being the safe-harbor for revenues in the banking industry.  In the last few years a number of regulatory changes have been introduced, but the ecosystem never remains static, it continues to evolve.  However, today’s demands on your payment systems, and the demands on your budgets to support them, are increasing the pressure via a new set of rapidly emerging challenges.

Banking

Why Now Is the Time to Accept Debit Cards in Mortgage

Are you part of the mortgage servicing transformation? While letting customers make payments with a pair of sleek sunglasses is a novelty, there are still plenty of sensible mortgage servicing options your customers want.

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As the world adopts real-time payments, how does your market stand to benefit?

Banking

SleepAtNightability – Why We Must Not Forget The Fundamentals of Payments

“Boring in payments isn’t a bug; it’s a feature.” When I saw this quote on Twitter, I literally LOL-ed, mainly because it’s so true (thanks to James Wester & Sam Maule).

Banking

Open Payments Require Collaboration for Successful Innovation

There are a few things in my life I enjoy more than the serenity of a garden. There is nothing more fulfilling than starting off with something as innocuous as a planted seed, only to watch it bloom during the course of the spring and summer, and end its journey in a bounty of produce. As anyone with a green thumb would tell you, it’s not just the quality of the thing you start with, but the care and watchful eye you give it along the way; when to water, when not to, when to weed, when the seedlings may need cover from a pending cold snap, and when you just need to let nature take its course.

Merchants

Authorization Management is the Key to Smooth But Secure Payments

If you happen to be a fraudster, it’s likely that you are loving all the ways the industry is making it easier for people to pay. The less friction in a payment, the quicker the money moves, and the more opportunity you have to intersect with fraud and move the money away before anyone notices.

Banking

Payments Buzzwords Bingo: Mid-Year Report Card

Summer is in the air (and it’s 95 degrees this week!!). As we move properly into ‘flip-flops and shorts’ season in the North East, it’s about that time to check in on our annual calls from the New Year (and begin to look forward to counting down to the next set of predictions). Hard to believe that 2017’s Christmas is now closer than 2016’s, but so goes time, and nobody can slow that down.

Banking

How SWIFT gpi Will Change the Cross-Border Payments Market

SWIFT global payments innovation (gpi) is ushering in a new dawn in international transfers which, quite frankly, has been a long time coming, especially when you consider the current race to real-time payments. The world is getting smaller and faster, and cross-border payments are about to catch up.

Banking

The ATM Turns 50: Does Retirement Beckon? Or Does A New Role in the Payments Ecosystem Await?

This year marks the 50th birthday of the Automated Teller Machine (ATM), with the first one installed in London on June 27, 1967. Five decades on, and there are more than 3 million ATMs deployed worldwide, with the ATM Industry Association (ATMIA) citing research that calculated that a new ATM is added to the global installed base every three minutes. I spoke with Andy McDonald, vice president of Merchant Payments at ACI Worldwide, who has more than 20 years’ experience in the payments industry, much of it focused on ATMs.