Building Trust in Open Banking with Behavioral Biometrics and Machine Learning

Strategies for fraud prevention in payments are having to evolve quickly, as new technologies emerge and digitalization of the banking ecosystem continues at pace. I spoke with Giselle Lindley, Principal Financial Crime Consultant at ACI Worldwide and Tim Dalgleish, Head of Threat Analytics, Asia Pacific at BioCatch to understand how financial institutions can use payments intelligence to build trust in this challenging environment.

Why It’s Time for Women to Rise UP

As a senior software engineer at ACI Worldwide, Rawan Shawar helps to guide her team’s priorities and enhance processes at both the team and organizational level. Recently, Rawan was selected by the organizers of Money20/20 Asia to be part the Rise Up Class of 2019.

Get More From Real-Time Payments – Where and How Banks are Growing Revenues

In the wake of the release of the new white paper, Get More from Real-Time Payments, we talk to its author – Dr. Leo Lipis – and ACI’s own Head of Real-Time Payments, Craig Ramsey.

Survey Shows Millennials Aren’t as ‘Digitally Savvy’ When it Comes to Tax Refunds

Nearly 3 in 10 (29%) U.S. adults are likely to mail in checks to pay taxes they owe, a number which seems surprising until we take a closer look at the generational preferences of taxpayers.

Knowing New Customers – And How Shared Data Helps in Fighting Fraud

As the eCommerce industry continues its rapid growth, the lines between physical and digital shopping are becoming increasingly blurred. These changes are creating a number of challenges for merchants, not least around customer visibility and fraud prevention.

University Payments Made Simple for Students and Parents

According to Sallie Mae, a significant portion of tuition revenue for higher educational institutions comes from students (27%) and parents (44%), with students struggling more to pay their bills on time. As our team gets ready to head to New Orleans for Ellucian Live 2019, we looked at what’s new in the payments realm for higher education institutions, and what students and parents need to ensure their payments are made on time and with less friction. A recent survey from Aite Group, “U.S. Consumer Payments Experience: A Blueprint for Creating Positive Behaviors,” which surveyed 2,425 U.S. consumers, sheds some light on this topic.

SWIFT gpi: Leveraging Cross-Border Payments for the Real-Time World

SWIFT gpi represents the evolution of business done over the SWIFT network, bringing correspondent banking into the digital era. I’ve covered this topic before, but with gpi now reaching the two-year milestone, it’s a good chance to reassess the progress that has been made – and what is needed to drive further adoption.

Reducing Fraud and Improving Customer Experience With Machine Learning

Julie Conroy is research director for Aite Group’s Retail Banking practice and covers fraud, data security, anti-money laundering, and compliance issues. Recently, Julie teamed up with ACI’s Marc Trepanier for a webinar, Key Trends in Payments Intelligence – Machine Learning for Fraud Prevention. I sat down with Julie to get her take on the topic.

Why Non-Functional Requirements Should be a Few of Your Favorite Things

It’s not unusual for me to be questioned by retailers as to why some payment solutions are priced differently or more expensively than others – in fact, it would be unusual not to be asked those questions when dealing daily with procurement and finance teams of major multi-national multi-channel merchants!

Der Wettlauf um Echtzeitzahlungen in Europa

Echtzeitzahlungen haben sich zur neuen Norm entwickelt. Indem einzelne europäische Länder die Rahmenbedingungen für digitale Echtzeitzahlungen schaffen, setzen sie neue Maßstäbe für alle Finanzinstitute, die Geschäfte in der Eurozone abwickeln. Es geht nicht mehr um die Frage „Was ist das Business Model?“, sondern darum, wie Akteure im Bereich der Echtzeitzahlungen die sich bietenden Geschäftsmöglichkeiten erfolgreich nutzen können.

The Race to Real-Time Payments in Europe

Instant payments have quickly morphed into the new norm, and as individual European nations forge a real-time, digital-first payments environment, they raise the bar for all financial institutions conducting business in the Eurozone. It’s no longer a question of “what’s the business case?” but a matter of how instant payments players can take advantage of the opportunities now being created.

Keeping Up With Fraudsters: A Month Isn’t Enough

As the Government of Canada campaigns for improved fraud prevention and awareness this month, I’d like to do my part as a fellow Canadian, and shed some light on why payments need to stay a step (or more) ahead of fraudsters, today more than ever.