Only One-Third of Major Fuel Merchants Have Fully Implemented EMV and 20 Percent are Still in the Planning Stage

Earlier this year, we blogged about the issue of EMV implementation in the U.S. fuel sector and the fraud issues fuel merchants can expect to see if they’re not ready by the extended April 2021 deadline.

How Australian Financial Institutions Can Get the Most from Strong Customer Authentication

Whether viewed through the prism of 3D Secure 2.2 (3DS2), the AusPayNet CNP Fraud Mitigation Framework, or the Australian Government’s Consumer Data Right, strong customer authentication (SCA) is now — or about to be — mandatory for financial organizations across Australia. Here is a quick primer on how Australian financial institutions can make the most of SCA.

Omni-Commerce Is Heating Up the Merchant Token Revolution

Merchants around the world have embraced the wisdom of keeping sensitive customer data (such as card numbers) out of their own environments, with tokens emerging as the tool of choice to bridge the gap. Merchant functions — including reservations, returns, reporting, rewards, research, reconciliation and more — have typically required access to sensitive data, but a series of high-profile breaches has highlighted the need to store card numbers in tightly secured safe harbors.

How National Central Infrastructure Initiatives Create Immediate Business Opportunities

More and more countries and regional alliances are investing in the creation of new financial market infrastructures. Governments and leaders of central banks have decided that the finance industry needs investment to be fit for the demands of digital economies, suitable for the trailblazing businesses of the fourth industrial revolution.

Payments Modernization in the Cloud: An Inflection Point in the History of Payments

Public cloud is one of the big buzzwords in payments right now. While a few years ago financial institutions were reluctant to embrace the technology, they are now among the most likely to do so. ACI discussed the topic of Payments Modernization in the Cloud during a recent webinar, moderated by Finextra’s Head of Research Gary Wright. Katrin Boettger caught up with the panellists — Ciaran Chu, head of cloud at ACI; Peter Hazou, business strategy leader at Microsoft and Lu Zurawski, practice lead, retail banking at ACI — about why the COVID-19 pandemic might be a further catalyst for the worldwide adoption of cloud technology.

Defense in Depth: Fighting Fraud in India with a Multi-Layered Approach

There’s a quip, albeit ironic, making the rounds as forwarded emails and messages – “Who’s driving digital transformation among enterprises: CEO or CIO? The correct answer is COVID-19.” Going beyond impacting global well-being, COVID-19 is pushing the corporate world to rapidly introduce new measures for business continuity. Diametrically opposite to continuity, the black swan event of the novel coronavirus is creating disruption in terms of exploitation and fraud perpetration – especially in the banking and financial sector.

Age Matters: Generational Preferences in Bill Payments

Digitalization has taken the mainstage in the payments industry due to changing consumer preferences and now, in the midst of the COVID-19 pandemic, necessity. According to the 2020 ACI Speedpay Pulse report, one in four consumers has increased their usage of the biller’s website to pay bills, while one in five has decreased the number of payments they send by mail or make in person at a physical location. In addition, more consumers prefer digital statements (48.2%) to paper statements (25%), while around a quarter prefer to receive both digital and paper (26.8%).

Brazil’s Digital Payments Transformation: Five Key Takeaways

Brazil has abundant growth opportunity when it comes to digital payments, with PIX – the Central Bank of Brazil’s new instant payments system – expected to have a significant impact. This was evident during a recent webinar Digital Transformation into Payments, hosted by Mercado & Consumo em Alerta and featuring experts from Getnet, Pernambucanas, Conductor and ACI.

Southeast Asia’s Domestic Payments Infrastructure Has Laid the Foundation for a Cross-Border Real-Time Network

Over the past decade, economies across Asia have been on the path to payments modernization, upgrading and replacing domestic payments infrastructure to make payments cheaper, faster and better. While the focus has been on domestic gains, this has set the foundation for a broader, cross-border real-time network – especially in Southeast Asia.

Introducing Incremental Learning: An Industry-First Boost for Fraud Prevention

In our previous blog on machine learning, we sought to clarify its role in fraud prevention for merchants. To summarize, it can be an extremely effective way to identify patterns of fraud in a manner and at a speed that humans cannot. It is a critical tool in the fight against fraud, especially when used as part of a multi-layered fraud solution.

From “Access to Cash” to “Access to Digital” – How Innovative Thinking Is Keeping SMEs Trading

With millions of people in London and the wider U.K. having endured lockdowns and restrictions, the COVID-19 pandemic has had a massive impact on our shopping habits. While some supermarkets have struggled to keep up with customer demand and social distancing rules, many small, local business have adapted to the crisis quickly, efficiently and in innovative ways. While supermarkets have run out of delivery slots, smaller businesses are now offering local deliveries whilst providing safe digital payments options. They are also selling goods that the big supermarkets have run out of because traditional supply chains have been interrupted.

Bringing the utilities industry into a new era of bill payments

In the age of customer-centricity, aided by the ubiquity of connected devices, consumer preferences around billing and payment methods – as well as channels – are changing at pace. And based on the newly released ACI Speedpay Pulse study of consumer billing and payment trends, consumers are adopting new technologies when it comes to billing and payment for utilities.