Three Ways to Build Your Business Case for Real-Time Payments

In the UK, faster payments are well established, and we have seen new innovations as well as new businesses being built since May 2008. In Singapore, which went live in 2014 with its Fast and Secure Transfers (FAST) scheme, we are starting to see similar innovations. And we can expect similar seismic shifts in payments innovation for years to come, as Instant Payment schemes in Europe and Real-Time Payments in the US go live, ubiquity increases and real-time payments become the new normal.

Challenges Ahead for U.S. Financial Institutions When It Comes to Real-Time Payments

Pressure is mounting for banks in the U.S., as the move toward real-time represents a true paradigm shift. Customers are looking for the fastest and easiest ways to conduct transactions, and open APIs, RfPs (Requests for Payment) and proxies are presenting additional opportunities for providers to deliver on the promise of real-time. Across the U.S. the competitive bar is rising, largely due to fintechs, and the banking payments marketplace stands to see greater innovation and customer choice.

What Banks Can (And Should) Do to Prepare for the Launch of Pan-European Instant Payments

The pan-European Instant Payments scheme (SCT Inst Scheme) launches in November 2017, offering banks throughout Europe the opportunity to create real-time services for their customers. I spoke with Domenico Scaffidi, principal solution consultant for ACI Worldwide, about what banks can – and should – be doing to prepare for the launch of the scheme.

The Terrible, Horrible, No Good, Very Bad Omni-Channel Day

I have been proclaiming for some time that ‘omni-payment’ is the missing element in many retailers’ full omni-channel customer service offering. What I mean is that many retailers offer their goods and services in-store and through various digital channels, but payments are often still processed by different systems and operate in silos. There are downsides to this isolation, and challenges to overcome in consolidating payments systems.

Security, the New Payments Ecosystem and the Need to Educate the Consumer (Or Ask Them to Unclog Your Sewer!)

When it comes to any payments ecosystem, you must remember that we are talking about MONEY. More importantly, people’s money (like yours and mine). In any conversation in this space, secure is something that is assumed. A consumer simply won’t use a new system if they don’t believe it is secure. Unless of course it’s free Wi-Fi. As we have seen, folks are willing to do almost anything to get free access on their devices, even agreeing to clean toilets! (This was a real thing… one hotspot operator added it to their Terms of Service fine print). When we talk secure, it’s important that we keep this in mind: secure is not just a piece of the Hierarchy of Payment Needs, it’s an integral part of it, which is why it sits directly on top of the foundations. Without this layer, the whole ecosystem collapses.

Three Reasons Why Corporate Banks Must Invest in New Security Measures

The New Payments Ecosystem brings great opportunities, if banks can mitigate the new risks and threats that arise. Real-time and open payments enable a wealth of new revenue streams; however, the potential for growth must be balanced against maintaining payments security. They cannot break the bank.

The Growing Strategic Importance of Instant Payments [Webinar]

Financial institutions already recognize the potential of instant (or immediate) payments in the real-time, open banking landscape, however many are still determining the best path forward as they juggle new regulatory requirements and the evolving demands of customers.

The Challenge and Reward of Consolidating Payment Platforms

The majority of retailers operating internationally have multiple payment platforms, designed to suit the local markets in which they operate, and these platforms often differ between sales channels according to research carried out by ACI Worldwide and Retail Week. This reflects not only different consumer expectations and payment preferences, but also the cost of upgrading and consolidating multiple payment systems. The emergence of new payment options, combined with pressure to be compliant with the latest payment standards, only adds to the complexity.

Zelle’s Secret to Successful Immediate Payments Adoption

As Zelle launches its standalone app, it is already very well positioned to be successful in the P2P space. The network dominates access to U.S. bank accounts and is gaining new customers at a speedy pace of 50,000 per day[1].

How to Deliver on Customer Experience in a Digital Payments Era

Don’t Break the Bank – Building for the New Payments Ecosystem.

Contactless Turns Ten: The Shift to Contactless Universal Payments is Now Well Established

In September 2007, Barclaycard first introduced contactless payments to the UK. Ten years on, and many Brits would no longer want to live without a contactless card in their wallet. In fact, six out of ten Brits now pay with "touch and go," and according to the UK Cards Association 108 million contactless cards are in circulation in the UK, with volumes of transactions currently reaching £400 million per month.

How to Protect the Foundations of Transaction Banking Against Disruption in The New Payments Ecosystem

Scalable, Available, Reliable – #SleepAtNightability for Corporate Banking